Insurance • Europe & Asia
Instant Claims Processing at Scale
Global Insurance Provider
3s
Claim Speed
4.9/5
CSAT Score
$40M
Fraud Savings
Services Deployed
- ✓ Autonomous Agents
- ✓ Real-time Analytics
- ✓ Security Audit
The Challenge
Customer satisfaction was plummeting due to week-long claim approval times for minor incidents. Fraud detection was manual and reactive.
Our Solution
NextNeural implemented 'ClaimSwift', an agentic pipeline that analyzes photo evidence, cross-references policy details, and runs probabilistic fraud checks in real-time.
The Results
Legitimate low-risk claims are now paid out in under 3 seconds. The 'Sentinel-X' fraud module simultaneously blocked $40M in fraudulent payout attempts in the first year.